I / OKO PLANET GENERAL TERMS AND CONDITIONS OF SALE

Article 1 Preamble

1.1 - Websites The websites: location-ebike.com /via-ferrata-ardeche.com /pontdudiable.com / okoplanet.fr are operated by SASU OKO PLANET. Any order confirmed by a Customer (as defined below) on the above-mentioned Websites implies prior acceptance of these general terms and conditions.

1.2 - Company identification SASU OKO PLANET is a company incorporated under French law with a capital of €5,000, whose registered office is located at Avenue du Val d'Ardèche, 07330 Thueyts. The premises of SASU OKO PLANET are located at 18 Avenue du Val d'Ardèche 07330 Thueyts - Tel.: 07 89 73 34 45. This is the only valid address for sending correspondence.

1.3 - Purpose of the general terms and conditions of sale - Reciprocal obligations

The purpose of these general terms and conditions is to define the rights and obligations of the parties in connection with the online sale of goods and services offered by "the websites" to the Customer. These general terms and conditions of sale are written in English and set out the obligations and rights of the Customer and the "websites". In this regard, the Customer acknowledges that they accept without reservation all of the provisions set out herein. The "websites" mutually undertake to comply with their obligations under these terms and conditions.

1.4 - Definitions

The term "websites" refers to all websites belonging to the company oko planet, namely: - location-ebike.com - pontdudiable.com - via-ferrata-ardeche.com - okoplanet.fr Any person wishing to trade with "the websites" in accordance with these terms and conditions shall be referred to as a "Customer" and any company that has authorised "the websites" to sell a Product belonging to it on the Website or that has directly sold Products to "the websites" shall be referred to as a "Supplier". " shall be any company that has authorised "the websites" to sell a Product belonging to it on the Site or that has sold Products directly to "the websites". Each order placed by a Customer under the conditions set out herein shall hereinafter be referred to as an "Order". The companies used by "the websites" to deliver Products to the Customer are hereinafter referred to as "Carriers". Customer Service is the primary point of contact between the Customer and "the websites". Customer Service can be reached every day on 07 89 73 34 45. The Customer may also contact Customer Service at this address: info@location-ebike.com or via the contact form on the website. Response times cannot be guaranteed.

Art 2 General provisions

2.1 - Conclusion of the contract - Entry into force of the general terms and conditions Insofar as the Customer orders the Products and/or services presented on the Website online, the Customer's electronic signature on the "Order Form" marks the conclusion of the contract between the Customer and the Website. In accordance with the law of 13 March 2000 on electronic signatures and the law on confidence in the digital economy of 21 June 2004, any Order validated by the Customer by "double-clicking" or by agreeing over the telephone constitutes irrevocable acceptance of these general terms and conditions by the Customer, in the same way as a handwritten signature, which can only be challenged within the limits provided for in Article 10 below of these general terms and conditions.

2.2 - Term of the contract

The general terms and conditions of sale are concluded for the period necessary for the supply of the goods and services subscribed to, until the expiry of their guarantees.

2.3 - Documentary evidence

Contractual information relating to the Order will be confirmed by email. "The websites" recommends that the Customer keep their Order confirmation email or print it out. However, any documents resulting from the archiving of Order forms and invoices in the computer systems of "the websites" may also constitute legal proof of communications, Orders and payments between the parties.

2.4 - Validity of the general terms and conditions of sale The websites reserve the right to modify their general terms and conditions of sale. It is the customer's responsibility to consult them regularly. Products ordered on the websites by customers are governed by the general terms and conditions of online sale in force on the date of the order.p>

Art 3 Products

3.1 - Description and information about the Products

The Products offered by "les sites internet" comply with current French legislation and the standards applicable in France. However, if a Product is withdrawn from sale for any reason by the Supplier, the websites will withdraw the Product from sale as soon as possible. This action shall in no way give rise to any right of legal action on the part of the Customer. If the Product or its packaging is replaced by the Supplier only to make way for an equivalent new-generation Product, "the websites" may market the Product until stocks are exhausted, without any time limit. In this sense, the unavailability of an old Product or the sale of a Product in its old packaging shall in no way constitute a valid reason for the Customer to return the Product or take legal action against "the websites". "the websites" endeavours to present the essential characteristics of the Products as accurately as possible on the Product pages. The information presented by the websites is that provided by the Suppliers. The websites cannot be held liable for any incorrect information provided by the Suppliers (errors in references, characteristics, photographs, etc.). In general, the descriptions (photographs, texts, graphics, information and characteristics) illustrating the Products presented are provided for information purposes only. In the event that a Product is offered in several versions, the photograph(s) is (are) provided for information purposes only and does (do) not provide any information about the container(s). In the event of an error in the description (photographs, texts, graphics, information or characteristics) on a Product, the responsibility of "the websites" cannot be engaged. In the event of an error in the description, the Customer will not automatically be entitled to return the Product. Apart from the cases provided for in Article 10 below, only an error in the description of the substantial qualities of the Product may justify the right to return the Product in question.

3.2 - Availability

The websites undertake to honour Orders received within the limits of the stocks available from their Suppliers. In the event of proven unavailability of the product ordered, or in the event of a significant increase in the delivery time imposed by this unavailability, "les sites internet" will offer a replacement product in the same price range and with similar characteristics to its Customer, who will be free to accept or refuse it. In the event of the unavailability of all or part of the order, and the Customer's refusal of the delivery time or replacement products, "les sites internet" will offer a refund or a credit note valid for the entire "les sites internet" catalogue. If the Customer opts for a refund, "les sites internet" will make every effort to refund the Customer within 30 days of the date on which "les sites internet" has informed the Customer of the unavailability of the product, preferably using the same payment method used when placing the order or, if this is not possible, by bank cheque sent to the address provided by the Customer as the billing address. In the event of unavailability of the products ordered, "les sites internet" shall not be held liable to a Customer or a third party for any indirect damage, loss of profit or turnover, or loss of data occurring in any way whatsoever.

3.3 - Exceptions

Some of the Products sold on the 'les sites internet' Website are stored at its Suppliers' premises. The availability period corresponds to the time taken to transport the Product from the Supplier's Warehouse to that of 'les sites internet'. In this case, the delivery time to the Customer corresponds to the availability time plus the delivery time by the Carrier(s). Similarly, the time required for a collection from the Warehouse corresponds to the availability time, to which the usual order preparation time must be added. These times are calculated from the date of payment validation by "the websites".

Art 4 Prices

4.1 - Composition and validity

The prices of the Products sold on the Site are indicated in Euros, including all taxes, excluding shipping, warranty and ancillary service costs, and are valid as long as they appear on the product description page. If the price of the same product is incorrect on another other location on the site (e.g. on the home page) or in the newsletter, the price indicated in the basket shall prevail.

4.2 - Fluctuations

The price of the same Product may fluctuate after it has been posted on the Website. This fluctuation may be temporary, as part of a limited-time promotion, or longer-term, depending on the supply channels and commercial policies of the Suppliers. "the websites" cannot be held responsible for price fluctuations. These fluctuations shall in no way entitle the Customer to return their Product outside the conditions and time limits for returns set out in Article 10 below. "the websites" cannot be held liable in the event of fluctuations in the sale price, and any price differences will not be refunded under any circumstances.

4.3 - Possible errors All prices are subject to obvious typographical errors. If an error occurs, "les sites internet" will contact the Customer to notify them of the error made by its services and will remind them that the Order will be invoiced under the corrected conditions. However, if the corrected terms and conditions are refused, the Customer shall be free to cancel the corrected Order without penalty.

Art 5 Order

5.1 - Capacity

Only persons who are legally capable of entering into contracts relating to the goods and services offered on the Website may place orders on the "les sites internet" Website. When placing an Order, the Customer guarantees that they have full legal capacity to adhere to these general terms and conditions and thus conclude this contract. When paying by card, the Customer guarantees that they are fully authorised to use the said card and that the latter gives access to sufficient funds to cover all the costs necessary for the settlement of the Order.

5.2 - Personal information

When placing an Order, the Customer agrees to provide the information requested and undertakes to ensure that this information is accurate: email address, first and last name, postal address and telephone number. Any Customer validly registered on the Website shall be bound by any Order that required the use of the Customer's email address and personal password (subject to the rights of withdrawal and return as defined herein).. The Customer must check all the information entered during the Order process (Product ordered, delivery address, billing address, telephone number, etc.). In the case of an Order placed by telephone with the telephone sales department of "the websites", the Customer must also check the information entered by the telephone advisor (surname and first name, delivery and billing addresses, Product ordered, etc.). This information is included in the Order confirmation email. If, after confirming their Order placed on the website or by telephone with the telephone sales department, the Customer realises that certain information needs to be changed, they may do so by contacting Customer Service by telephone on 07 89 73 34 45 or by email via their Customer account, within 24 hours so that "les sites internet" can best meet their request. The updated information can only be taken into account if the Order has not yet been processed or is not already being shipped. "les sites internet" cannot be held responsible for any data entry errors made by the Customer or for any consequences in terms of delays or delivery errors. Therefore, if delivery cannot take place due to an input error by the Customer, the re-shipping costs will be borne by the Customer. In this case, the Customer shall refrain from making any claims regarding delivery times.

5.3 - Confirmation and dispatch emails

"les sites internet" sends an email confirming the Customer's Order in order to summarise some of the contractual information. Once the Customer's Order has been validated by the Services of "the websites" according to the payment validation procedures described in Article 6 below, the Customer will receive a new email from the Carrier informing them that their Order has been dispatched.

5.4 - Order processing

Orders are processed in the order in which their payment is validated. "the websites" undertakes to process all Orders, within the limits of the stocks available in its warehouses and from its Suppliers. Deliveries are made only according to availability and may be made in full or in part. In the case of an Order for several items, it is possible that "the websites" send each item in separate packages.

5.5 - Non-fulfilment of the Order

'the websites' cannot be held liable for non-fulfilment of the contract in the event of force majeure, disruption or total or partial strike, in particular of postal services and means of transport, communications (computer network failure, etc.), flooding, fire, etc. The websites cannot be held liable to a Customer or a third party for any indirect damage, loss of profit or turnover, or loss of data occurring in any way whatsoever, even if such damage, such loss or damage was foreseeable by "the websites(, or if its possibility had been brought to its attention.

Art 6 Payment validation

6.1 - Purpose Payment validation by the Services

"the websites( allows parcels to be shipped either to the Customer's home, to the address chosen by the Customer, or to one of the collection points.

6.2 - Conditions

In order to limit the risk of fraud and to protect the interests of its Customers, "the websites" is sometimes required to carry out checks on the validity of payments made. In the event of a check, the Customer will be notified by email of the supporting documents to be sent (by email or post) to the Services of "les sites internet" in order to enable them to definitively validate their Order. At the end of this check, "les sites internet" reserves the right to accept or reject the Order: - If the supporting documents are not received within 48 hours, "les sites internet" reserves the right to refuse to validate the payment and therefore to reject the Order. - If documents deemed non-compliant by the services of "the websites" are received, "the websites" reserves the right to reject the Order.

6.3 - Invoicing

After payment has been validated, the Customer is invoiced instantly on the Website. In the case of distance selling or sales outside the Website, the Customer is generally invoiced within 24 hours of the date of payment validation.

Art 7 Payment

7.1 - Payment methods The websites do not store our Customers' credit card details. The Customer has several options for paying for their Order: A/ Online payment by card - By bank card: Carte Bleue, e-carte bleue, Visa or Mastercard. The Customer's account will be debited upon confirmation of their Order. In the event that Products are out of stock or unavailable, the Customer will be contacted by email or telephone at the addresses and numbers they have previously provided in their Customer account. a/ In the case of online payment by card, the Customer is required to provide the type of payment card, the payment card number, the expiry date and the security code, as well as the 3D-SECURE code (provided by the Customer's bank). They guarantee that they are fully authorised to use the said card and that the card gives access to sufficient funds to cover all costs resulting from their order. b/ In the event of online payment by card over the telephone to the customer service representatives of the 'websites', the Order cannot be delivered to a pick-up point. In addition, "the websites" will ask the Customer for the following supporting documents: - If the Order has been placed in the name of an individual: valid identity documents or one identity document and proof of address dated within the last 3 months. - If the Order has been placed in the name of a company: a Kbis extract less than 3 months old for this company, as well as two valid identity documents for the company manager. The card will be debited as soon as the purchase is validated (except for deferred debit cards, which will be debited according to the Customer's banking conditions). B/ Payment by bank cheque The cheque must be issued by a bank domiciled in mainland France or Monaco. The Order will only be confirmed once the cheque has been received by "the websites", and the Order will only be dispatched once the cheque has been cashed and credited, taking into account a possible rejection period of approximately 10 days. In addition, if the Order has been placed in the name of an individual, the Customer must enclose with their cheque a valid identity document and proof of address dated within the last 3 months. If the Order has been placed in the name ofa company, the Customer must enclose with their cheque a Kbis extract for that company dated within the last 3 months and two valid forms of identification for the company manager. It is essential that the Customer indicates their name and order number, as provided when confirming their basket, in the reference field of their bank transfer. F/ Payment via a promotional code and/or discount This promotional code or discount voucher can be used on all or part of the catalogue on the websites. It is valid for a maximum of 365 days. It is non-refundable, non-cumulative, indivisible, does not apply to shipping costs, and can only be used on orders with a value, excluding shipping costs, greater than or equal to its value.

7.2 - Access to the invoice

The invoice is automatically sent by email to the Customer as soon as the order is shipped. It is also accessible in the Customer's account on www."the websites" (under the heading "my account") or in the contact section, accessible from the home page on the website www.Location- ebike.com by leaving a message for customer service.

7.3 - Default of payment

"les sites internet" reserves the right to suspend or close the account of any Customer who contravenes the provisions of these General Terms and Conditions of Sale. Any person whose account has been suspended or closed may not place an order on the Website without the prior authorisation of "the websites". "the websites" reserves the right to refuse to make a delivery or fulfil an Order from a Customer who has not paid in full for a previous Order or with whom a dispute has not been resolved. Furthermore, "les sites internet" reserves the right to refuse to make a delivery or to honour an Order from a Customer whose cheque has not been fully validated by the Bank or whose distance selling by credit card is doubtful or suspected of being fraudulent.

Art 8 Collection

"les sites internet" offers its Customers the option of collecting their orders solely via the website www."les sites internet".

8.1 - Confirmation of collection

The Customer will be notified by email when their order is ready for collection. The order can only be collected if the entire order is in stock at the store. If the Product is stored at the Supplier's premises, the Customer must wait until the product is in stock before the "les sites internet" team can dispatch it. When the order is available for collection, failure to collect the Products within 30 days will result in the uncollected products being returned to stock. The Customer will therefore have to place a new order to obtain their items again. Any collection from the Warehouse without prior receipt of an email informing the Customer that their order is available will result in the risk of a long wait and the unavailability of the Products ordered.

8.2 - Documents required for collection

When collecting their Order, the Customer must present the Order confirmation email and: a/ If the invoice was issued in the name of an individual: proof of identity; b/ If the invoice was issued in the name of a company: a Kbis extract less than 3 months old for that company and the identity card of the company manager; c/ If the person collecting the Order is not the Customer (whose name and address appear on the invoice), that person must present the above documents along with their own identity card and a letter of authorisation drawn up and signed by the Customer (if the Customer is an individual) or by the company manager (in the case of a company). In the event of non-compliance with these provisions, "the websites" reserve the right not to deliver the Order to the Customer.

8.3 - Reservations upon collection

The absence of any reservations upon collection by the Customer shall be deemed to constitute irrevocable acceptance. Collection of the Product automatically transfers the risks to the Customer, which means that the handling, loading and transport of the Product is entirely their responsibility.

Art 9 Delivery

9.1 - Delivery process

Unless otherwise stipulated in these General Terms and Conditions of Sale, delivery costs are always borne by the Customer. Products must be delivered to the address provided by the Customer when entering their details during the Order process. For this reason, "the websites" advise the Customer to ensure that the information provided for the delivery of their Order is accurate. Delivery does not include installation or commissioning of the Product ordered, nor the return of old equipment. If the Customer has entered an incorrect or incomplete address (stairs, building, door, code, etc.) when placing their Order, the carrier will be unable to make the delivery and the Product will be automatically returned to "les sites internet". - If the Customer decides to proceed with a new delivery, this will be at their expense for an amount of £19.99 including VAT and must be paid before the reshipment by contacting Customer Service. - If the Customer wishes to cancel their Order, they may choose either a refund or a credit note. If the Customer chooses a refund, "les sites internet" will make every effort to refund the Customer within 30 days of the date of receipt of the Product returned by the Carrier. The refund made by "les sites internet" will be for the amount of the order, less the initial delivery costs and £9.99 including VAT for the return delivery costs. If the Customer chooses to receive a credit note, this will be for the amount of the order, minus the initial delivery costs and £9.99 including VAT for return delivery costs. In the event of a parcel being lost by the carrier, an investigation will be opened with their service. The duration of this investigation may not exceed 20 days. If, at the end of this period, the parcel has not been delivered, "the websites" will offer the Customer either to resend the items or to refund them.

9.2 - Delivery to a pick-up point

When the parcel arrives at the pick-up point selected by the Customer, the Customer will be notified by the Carrier by email or text message. It is the Customer's sole responsibility to provide a valid mobile phone number and/or email address. After 10 days, if the Customer has not collected their parcel, it will be automatically returned by the Carrier to 'the websites'. If the Customer requests that the parcel be re-sent, the re-delivery costs will be borne by the Customer. If the collection point is closed at the time of delivery, the Carrier reserves the right to select another open collection point, geographically closest to the one initially selected by the Customer, without this giving rise to any right of complaint on the part of the Customer. The Customer will then be notified of the details of the new collection point by email or text message. If the Carrier is unable to select a new collection point, the parcel will be automatically returned to "les sites internet". Upon receipt, "les sites internet" will make every effort to resend the parcel to the Customer as soon as possible. In the event that the quantity or nature of the products in the order does not allow for shipment via the parcel collection point network, the websites reserve the right to ship the parcel by another carrier directly to the Customer's billing address without this giving rise to any right of complaint on the part of the Customer.

9.3 - Delivery by Carrier

Some deliveries by Carrier may be subject to an appointment arranged between the Carrier and the Customer. In this case, if the Customer cannot be present on the day of delivery, they must choose an authorised person to receive the delivery and assume all responsibilities incumbent upon the Customer. If the Customer is absent, the Carrier will not be able to make the delivery. Depending on the Carrier's delivery conditions: - either the parcel will be deposited directly at a collection point (notified on the parcel tracking) where the Customer must go to collect it. Any parcel deposited at a collection point cannot be redelivered. - or the Customer will be notified of the Carrier's visit and will have to contact them again to arrange a new delivery appointment. If the Customer fails to keep the appointment again, any costs associated with arranging a new delivery will also be borne by the Customer. In the event that the Carrier experiences a significant delay beyond its control, "les sites internet" will make every effort to arrange a new delivery and the costs associated with organising this new delivery will be borne by "les sites internet". In the event that the accessibility conditions of the delivery location chosen by the Customer do not allow the Carrier to deliver the Order via the main entrance of the residence, the delivery cannot take place but the delivery costs remain the responsibility of the Customer. These conditions may include, for example: construction work, blocked street, street too narrow, unknown door code, inaccessible intercom, etc.(see Article 9.4). No delivery will be made beyond the front door of the house or building. 9.4 - Delivery times Deliveries are made by various specialised Carriers depending on the nature of the Product ordered. In order to track the delivery of their Order, the Customer will receive an email when the Product is dispatched. In accordance with Article L121-20-3 of the French Consumer Code, "les sites internet" undertakes to deliver to the Customer within a maximum of 30 days from the estimated delivery date indicated in your order confirmation email. If a parcel is not received within the estimated delivery time, the Customer may contact Customer Service, who will contact the Carrier to determine the cause of the delay and inform the Customer. If necessary, "les sites internet" will open an investigation into the delivery of the product with the Carrier concerned. The Carrier itself determines the duration of the investigation into the loss. The investigation is opened within 24 working hours of the Customer sending 'les sites internet' the information regarding the non-receipt of their Order, as well as the documents necessary for opening this investigation, which 'les sites internet' is likely to request from the Customer. If, during the investigation period, the Product is found, it is delivered to the Customer. If the Product is not found at the end of the investigation and only under this condition, the websites: - ship a replacement Product at their expense if the Product is still available; - refund the price of the Order lost by the Carrier or offer a credit note on the next purchase if the Product(s) ordered are no longer available. Once the Order has been dispatched, a delay in delivery that is the subject of an investigation and/or the loss of the Product shall not constitute grounds for cancelling the Order if "the websites" ship a replacement Product within the aforementioned time limits.

9.5 - Special cases For deliveries of products made by Carrier to islands in mainland France not connected to the mainland by a bridge (Corsica, Île d'Yeu, Île de Porquerolles, etc.), the estimated delivery time is systematically increased by 48 hours.p>

9.6 - Inspection of goods, damage and complaints

According to Article L133.3 of the French Commercial Code, "receipt of the goods extinguishes any action against the Carrier for loss or partial damage if, within 3 days, excluding public holidays, following the date of receipt, the recipient has not notified the carrier, by extrajudicial document or registered letter, of their reasoned protest". In the event of damage or loss during transport, the Customer must express their reservations as clearly as possible on the carrier's delivery note and, failing that, within 3 days of receipt, by registered letter with acknowledgement of receipt (LRAR) or by bailiff's writ. If the Carrier disputes the reservations made by the Customer on the delivery note, they must be reiterated by LRAR. The Customer shall simultaneously inform "the websites" (and the Carrier) of their reservations. "the websites" will replace the lost or damaged products after dealing with the dispute with the Carrier, if the latter's liability is recognised, the Customer having to provide "the websites" with all documents and information in their possession for this purpose. Upon delivery of the Product, the Customer must unpack the Product in the presence of the Carrier. The Customer must then check the conformity of the Order delivered in the presence of the Carrier before signing the Delivery Note. In the event of any anomaly concerning the delivery, the Customer must indicate their reservations in the form of detailed handwritten comments, dated, explicit and accompanied by their signature on the delivery note. These anomalies may include, for example: - Damaged Product: scratches, dents, impacts, leaks, etc. - Non-compliant Product: in terms of type (incorrect reference, etc.) or quantity.. In the event that the Product ordered is a fluid (e.g. oil or brake fluid), a dent or impact on the container shall not be considered an anomaly. Only a leak from the container mentioned on the delivery note could lead to the Product being classified as "damaged". The words "subject to" or "subject to unpacking, testing, etc. " on the delivery note has no legal value and cannot be used as evidence against the carrier for any subsequent claim. In the event of an anomaly or non-compliance, the Customer must refuse the package and notify "les sites internet" by telephone on 07 89 73 34 45 or by email using the contact form on the website www."les sites internet", within a maximum of 3 working days from the date of delivery. If it was not possible to check the parcel and its contents upon delivery, the Customer must send a detailed complaint to the Carrier by registered letter with acknowledgement of receipt (LRAR) within 3 working days of receiving the parcel. A copy must be sent to "les sites internet" by email or via the contact form on the website www."the websites" or by post to: SASU OKO PLANET Avenue du val d'ardeche 07330 Thueyts, so that "les sites internet" can open a dispute with the Carrier. Without a copy of the Customer's complaint letter, "les sites internet" will not be able to take any action against the Carrier and thus defend the Customer's interests. Any complaint made after this period may be rejected without the Customer having any right of appeal. The absence of a complaint and/or the failure to express reservations on the part of the Customer upon delivery means that the Product delivered is deemed satisfactory and cannot be the subject of any subsequent dispute (except for legal guarantees for non-conformity and/hidden defects in the product).

9.7 – Delivery rates

Delivery rates or shipping costs are available on the Website. They are not limited to the introductory rate communicated via the Website, as this base price is binding and limited (geographical area, parcel weight, delivery method, etc.). Customer Service is available to communicate and explain the rates to Customers.

Art 10 Right of Withdrawal

10.1 - Right of Withdrawal The Customer has a right of withdrawal which they may exercise by informing Customer Service. In the event of order cancellation, the provisions of Article L 121-20 of the Consumer Code apply. In accordance with the provisions of Article L 121-20 of the Consumer Code, the Customer has a right of withdrawal. This legal withdrawal period of 7 days applies only to products purchased online. The Customer therefore has 7 calendar days from the date of receipt of their products to request a return number from the Customer Service department of 'the websites'. by email or telephone. Once the return number has been obtained, they have an additional 10 calendar days to return the product. Upon receipt of the product, if its condition complies with the conditions set out in paragraphp>

10.2, the Customer will be entitled to an exchange or refund, at their discretion.

If the Customer returns the Product more than 10 calendar days afterobtaining a return number and within a maximum of 30 calendar days following the date of receipt of their products, only a credit note or exchange may be granted to them, provided that the condition of the returned products complies with the conditions set out in paragraph 10.2. After this 30-day period, the product(s)will not be accepted. If the Customer exercises their right of return and in accordance with the provisions of Article L. 121-20 of the French Consumer Code, the cost of returning the Order shall be borne by the Customer. If the return request is related to an error by 'the websites' determined by the criteria set out in this Article 10.2, the return number will be replaced by a return voucher sent to the Customer's email address by 'the websites' or by a collection request made directly to the Carrier - the return costs will therefore be borne by "the websites". In this case, the above-mentioned return deadlines and conditions remain the same.

10.3 - Procedure for returning a Product

To exercise their right of return, the Customer must first contact Customer Services within the time limits specified in this Article 10, either by telephone on 07 89 73 34 45, or directly from their Customer Area. The Customer will then receive a return confirmation email. If the return is due to a change of mind, the Customer must send part or all of the Order at their own expense to the following address: SASU OKO PLANET, Avenue du val d'ardeche 07330 thueyts. When the Order to be returned was delivered by a Carrier and the return is due to an error on the part of "the websites" (error in preparing the parcel, mixing up the Order with that of another Customer, error in the choice of item shipped following an exchange, etc.), the Product will be returned at the expense of "les sites internet". The Carrier generally responds within 48 working hours of the request. IMPORTANT: errors related to failure to take into account the compatibility characteristics of the vehicle are not covered by this policy. In fact, if in doubt, the Customer can contact Customer Service on 07 89 73 34 45 for advice on their choice before confirming their Order. In the event of an error in the parts ordered (regardless of the origin of the error), the websites cannot be held liable to a Customer or a third party for any indirect damage, operating loss, loss of profit or loss of turnover occurring in any way whatsoever, even if such damage, such loss or damage was foreseeable by "the websites", or if its possibility had been brought to its attention. PLEASE NOTE: when collecting goods from one of the SASU OKO PLANET stores, the Customer must return the goods to the warehouse from which they were collected by their own means, even if this is due to an error on the part of "the websites(, as the order must be checked by the Customer at the time of collection. Under no circumstances may the Customer request that the product be collected from their home by "the websites". To return the desired item(s), the Customer simply needs to return the complete item(s) to "the websites" MUST be accompanied by: - a letter explaining the problem encountered, specifying the return number provided by Customer Service, - their full contact details and Order number for identification purposes, - and a copy of their invoice. Everything must be returned in a TRANSPORT PACKAGE to the following address: SASU OKO PLANET, Avenue du Val d'Ardèche 07330 Thueyts. The Product must be returned to 'the websites' in a condition suitable for resale, i.e. complying with the return conditions set out below: - in its exact original condition, undamaged, - inside its original packaging, which must be intact, - original sealed container or container if it is a fluid, - with all the accessories that were included, - in perfect working order, - bearing no signs of assembly or use, - with its instructions. Examples of things not to do: - Tear the cardboard box or packaging bag upon receipt (the box or bag must be opened carefully, for example using a box cutter to cut the adhesive tape sealing it), - Put brown or coloured tape on the packaging when returning it, - Assemble the part without comparing it with the original, - Sticking the Post Office or Carrier label on the manufacturer's original box, - Returning the part without packaging, - Returning a part that is not complete as it was originally. The risks associated with returning the Product, whatever the cause, are the responsibility of the Customer. The risks associated with poor packaging (breakage, loss of parts, leakage, etc.) are the responsibility of the Customer. If the Product is lost by the Carrier during shipment, the Customer is solely responsible and will not be reimbursed by "the websites" (unless the Customer has taken out return insurance and, as a result, the carrier has been appointed by "the websites"). If the right of return is exercised in accordance with the conditions stipulated herein, the Customer will be offered either a credit note or a refund of the purchase amount. If the Customer chooses a refund, the websites will make every effort to refund the Customer within 30 days of receiving the returned Product. If this deadline is exceeded for reasons beyond its control, the websites cannot be sued by the Customer. The refund will be made using the same payment method as the original order. In the event that the original payment method does not allow for a refund using the same method, or in the event of payment by credit card with a telephone advisor, the refund will be made by cheque, sent to the name and postal address provided by the Customer in the "billing address" section when placing their order. If the Customer is refunded by bank re-credit, the speed with which the credit appears in the Customer's bank account depends on the type of bank card the Customer has: in the case of an immediate debit card, the current account is credited within 8 to 15 days depending on the bank; in the case of a deferred debit card, the credit appears at the end of the month on the credit card account and not on the current account. If this refund takes longer, the Customer must contact their bank themselves. If the returned Product does not reach 'the websites' within the time limits and under the conditions set out in this Article 10, 'the websites' reserves the right to refuse the returned products and not to proceed with the refund or issue a credit note to the Customer. In this case, if the Customer wishes to receive their Product again, they must request this by email, via their Customer account or by telephone to the websites, which will then send the Product as soon as possible. The costs of reshipment shall be borne by the Customer and payable in advance by credit card.

Art 11 Product Warranties

The Products sold by "the websites" are not guaranteed, as the guarantee does not apply to consumable products such as oils, maintenance products, etc. As Products such as oils are not perishable in the vast majority of cases, the date of production of the Product indicated on the container may be several years prior to the date of the Order. This information may not be used by the Customer to refuse the goods or to assert any rights or compensation.

Art 12 In-store purchases

For any purchase made directly at the counter of the "les sites internet" store, the Customer selects the Product and checks that it complies with and is suitable for their needs. Consequently, the sale and the Product are deemed to be compliant. No complaints will be accepted after collection.

Art 13 Applicable law

13.1 - Jurisdiction The general terms and conditions of sale of "the websites" shall be executed and interpreted in accordance with French law. Any dispute that may arise in connection with their validity, interpretation or execution shall be submitted to the courts of the region in which the registered office of SASU OKO PLANET is located, to which exclusive jurisdiction is expressly attributed. The consumer may choose (excluding professionals) in addition to one of the courts with territorial jurisdiction under the Code of Civil Procedure, the court of the place where they were residing at the time of the conclusion of the contract or the occurrence of the harmful event. In the event that one of the provisions of the general terms and conditions is considered illegal or unenforceable by a court decision, the other provisions of said terms and conditions shall remain in force.

13.2 - Liability
The liability of "the websites" under the terms and conditions of sale cannot exceed an amount equal to the sums paid or payable during the transaction giving rise to said liability, regardless of the cause or form of the action concerned.

Art 14 Data Protection

By placing an Order, the Customer agrees that the Company may store, process and use the data collected from their Order to process their Order. Some of this information may be transferred to companies involved in the delivery of the Products. The Customer agrees to authorise the Company to send them commercial solicitations, including newsletters, by email concerning its Products or Services. The Customer may also be contacted via other commercial means, such as Facebook, in order to be kept informed of commercial news from 'the websites'. In order to improve the quality of service, calls made to "the websites" may be recorded. Art 15 Protection of Personal Data By ticking the box entitled "I accept the general terms and conditions of sale" when placing an order, the Consumer concerned gives their specific, free and informed consent to the use of their personal data by third parties. The Consumer has the option of objecting to the dissemination of this information to Avis Vérifiés via the address: contact@'the websites' "les sites internet" complies with the processing of its users' personal data in accordance with Law No. 78-17 of 6 January 1978 on information technology, files and freedoms, as amended by Law No. 2004-801 of 6 August 2004 on the protection of individuals with regard to the processing of personal data. In accordance with this law, the Customer has the right to access, modify, rectify and delete any information concerning him/her. The Customer may exercise this right directly by sending an e-mail via the form on the website. The Company only collects personal data via the order form and the form on the contact page. Not all fields in these forms are mandatory. The Company only asks the Customer for information that is essential for high-quality processing and careful monitoring of the order (surname, first name, address, email address). Any other information that may be requested is solely for the purpose of providing the Customer with information that is better suited to their needs (personalised advice, promotional offers, etc.). The Customer is free not to provide this information. The data recorded by the Company constitutes proof of all transactions between the Company and its Customers.

II / OKO PLANET BIKE HIRE CONTRACT

THE FOLLOWING TERMS AND CONDITIONS ARE SET OUT BELOW

Article 1 - Purpose

OKO PLANET (hereinafter referred to as "the Lessor") has a fleet of bicycles which it offers for hire.

The purpose of this agreement is to determine the terms and conditions under which the Landlord rents to the Tenant the bicycle(s) and equipment listed in the special terms and conditions (hereinafter referred to as "the Bicycle", regardless of the number).

This hire, which is not subject to any special rules, is governed solely by the provisions of the Civil Code relating to hire.

Article 1 - Reservation terms and conditions

Any hire of a Bicycle gives rise to the conclusion of a hire contract which includes general conditions and special conditions, the whole forming an indivisible whole.

The booking only becomes definitive once the contract has been signed by both parties and the deposit has been received, the amount of which is specified in the special conditions.

The name of the Hirer indicated on the hire contract is that of the main hirer, who must be present when the contract is signed and to whom the hire charges will be billed.

If several Bicycles are hired, the Hirer shall be solely responsible for compliance with all the obligations associated with this contract by all the users of the Bicycles to whom he/she entrusts them.

Article 2 - Conditions relating to the Hirer and essential documents

The Hirer declares that he/she is fit to cycle and is not aware of any medical contraindications. It is the sole responsibility of the Hirer to check the physical fitness of the persons to whom it entrusts bicycles under this contract.

The Lessor may not be held liable for any damage caused by the Hirer's lack of fitness.

As soon as the Bicycle is handed over to the Tenant, the Landlord transfers its legal and material custody for the duration of the contract and until the Bicycle is effectively returned. The Tenant shall be liable, as custodian of the Bicycle, for any damage caused to or suffered by the Bicycle, in all circumstances, and regardless of the cause of the damage, even in the event of an act of God or force majeure.

Under no circumstances may the Lessor be held liable for any personal injury or material damage resulting from the use of the Bicycle by the Renter or any persons authorised by the Renter.

Article 3 - Rental deposit and payment

At the time of booking, the Hirer will be required to pay a deposit, the total amount of which is set out in the Special Terms and Conditions. The balance of the hire charge must be paid when the Hirer takes possession of the hired Bicycle, at the location agreed between the Parties.

For rentals to professionals, in the event of non-payment or unpaid invoices, the Hirer expressly accepts that any unpaid invoices will be cancelled and that the contract will be automatically terminated, as well as the immediate return of the Bicycle(s) being hired.

If the payment deadline is exceeded (invoice due date), the Hirer will be liable for a late payment penalty on the sum due, calculated at the legal interest rate in force plus EIGHT (8) percentage points.

Article 4 - Changes to the booking

Once the Rental Contract has been signed, the dates and conditions of the rental may not be changed without the prior express written agreement of the Lessor.

If the Tenant does not take possession of his/her Bicycle within FOUR (4) hours of the date and time of the reservation mentioned in his/her reservation, the Rental shall be deemed to have been cancelled by the Tenant, who shall then be required to pay the full amount of the reservation.

In the event that the Landlord is unable to rent the Bicycle to the Renter on the scheduled rental date, the Landlord undertakes to reimburse the full amount of the deposit paid by the Renter. The Renter may not claim any other compensation.

Article 5 - Security deposit

In order to take possession of the Bicycle, the Renter shall pay the Landlord a security deposit, the amount of which is set out in the Special Terms and Conditions of Rental. It is intended to guarantee the Lessor payment of the rental, plus any financial liability that the Renter may owe in the event of damage to or deterioration of the Bicycle or its equipment, or in the event of theft.

It will be used to return the Bicycle to the condition in which it was when possession was taken

Article 6 - Provision of the Bicycle

The Lessor undertakes to bring the reserved Bicycle(s) to the Lessee, at the address agreed at the time of reservation, on the day and at the time indicated, in apparent good working order and provided with its repair kit.

All Bicycles hired are equipped with a repair kit including a puncture-proof spray.

The Bicycles, equipment and accessories are deemed to comply with the regulations in force at the time of hire and to be in good working order. The equipment and accessories are fixed in accordance with the safety standards in force on the day of hire.

The Hirer must check that all of this equipment is present when the Bicycle is delivered and the contract is signed

If any of this equipment is not returned, the Lessor shall invoice the Renter a flat-rate penalty of €50 inclusive of tax in the event of incomplete return.


By signing the hire contract, the Hirer accepts the bicycle in the condition in which it is found and considers that it is in order. He undertakes to return it in the same condition.

In the event of technical faults or defects that are not apparent, the Hirer must notify the Lessor within FIFTEEN (15) minutes of departure. Failing this, the Bicycle shall be deemed to have been returned in good working order.

Article 7 - Return of the bicycle

The hire ends with the actual return of the bicycle and accessories to the Lessor, at the place and time stipulated in the hire contract.


The Renter's attention is hereby drawn to the fact that the Lessor schedules its rounds for the provision and return of its bicycles and makes a commitment to its customers regarding precise times. It is therefore an essential condition of this hire that the Tenant returns the bicycle strictly in accordance with the agreed terms.

Therefore, if the Hirer is not present at the agreed meeting point at the time stipulated in this contract, the Lessor reserves the right to charge the Hirer penalties for failure to return the bicycle amounting to 50 euros per day of delay.

If the Tenant is more than FIVE (5) minutes late with respect to the agreed return time, the Landlord shall attempt to contact the Tenant and shall continue with its tour. It shall then be the Tenant's responsibility to contact the Landlord again to make a new appointment.

The Bicycle must be returned in the same condition as when the Tenant took possession of it. If this is not the case, the Lessor reserves the right to charge a fee for returning the Bicycle and restoring it to its original condition. All damage will result in the amount of the repairs being deducted from the security deposit. If the security deposit is insufficient, the Landlord will invoice the Tenant for the excess, who must pay the said invoice on receipt.

Repairs and any loss of the Bicycle will be invoiced to the Renter upon presentation of a repair or purchase invoice.

Article 8 - Use of the Bicycle

The Renter undertakes to use the equipment with care and within the limits of its capacity, to comply with the instructions for use and safety that are customary and in force, and to use the rented bicycle only under normal conditions.

The Hirer undertakes to return the bicycle in its original condition on the date, place and time agreed in the special conditions.

The Hirer declares that he/she abides by the Highway Code and undertakes to comply strictly with it.

If the Hirer contravenes the laws and regulations in force during the hire period, the Lessor may not under any circumstances be held liable.

The Tenant undertakes to make every effort to prevent theft or damage to the rented bicycle.

To this end, regardless of how long the bicycle is parked, he/she undertakes to attach it to a fixed point using the anti-theft device provided.

The Hirer undertakes :

- to use the Bicycle reasonably, under normal conditions of use ;
- to use the Bicycle only on roads suitable for vehicular traffic;
- to use the Bicycle in accordance with the provisions of the Highway Code
- not to use the Bicycle under the influence of alcohol, drugs or any other substance affecting consciousness or the ability to react;

Lastly, as the Bicycle is electrically assisted, the Hirer is informed of the battery life on departure. In the event of the battery running out, the Lessor shall not be liable.

Article 9 - Accidents and Theft

In the event of technical failure of the Bicycle during the term of the contract, the Hirer may not undertake any repair work on his own initiative. He must inform the Lessor, who will then give him all the necessary instructions. Only punctures may be "repaired" directly by the Tenant using the kit provided by the Landlord.

The bicycle will be replaced by a bicycle of the same type, subject to availability and in the absence of fault on the part of the Tenant, for the remaining period of the rental period.

The Tenant may not claim reimbursement of costs or invoices, or damages.

In the event of damage to the bicycle, even where such damage does not require immediate repair, the Tenant must inform the Landlord immediately upon becoming aware of the damage.

In the event of an Accident, the Tenant must immediately report it to the Landlord. A joint accident report, whether the Tenant is responsible or not, must be provided to the Landlord, except in cases of Force Majeure, as soon as possible and in all cases before the end of the rental contract.

The Tenant shall take all reasonable care to complete the accident report in a legible and usable form, signed by both Parties. If this is not possible, the Tenant shall provide the Landlord with the police or gendarmerie report drawn up at the time of the Accident.

Failing this, and except in the event of force majeure making it impossible to provide a report within the aforementioned time limits, or in the event of insurance refusing to cover the damage caused to the Bicycle, the Tenant shall be liable for all damage attributable to it, in particular that suffered by the Bicycle up to its market value plus the costs and expenses associated with its immobilisation.

In the event of theft, the Tenant must provide the Landlord with proof that a complaint has been lodged with a police station or gendarmerie within 24 hours of the theft.

If the stolen bicycle is subsequently returned to the Landlord, the Tenant who has complied with the above procedure will be reimbursed the amount of the deposit collected, less any costs incurred in restoring the Bicycle.

9.1
Liability - Damage to rented property - Theft

The Hirer is personally liable for any damage caused by the use of the EAB(s) and Accessories. The Renter may not be held liable for any damage suffered or caused by the EAB(s) and Accessories, unless it is proven that such damage is due to an internal defect or to a lack of maintenance of the EAB(s) and Accessories.
The lessee declares that he/she is the holder of a personal civil liability insurance policy that covers the liability incurred during the use of the rented Goods by him/herself, the persons in his/her care and his/her employees.

The Hirer therefore has no cover for damage to the rented item and is personally liable for said damage, breakage, loss and theft.

In the event of breakage: the hirer undertakes to return the damaged equipment, which must be recognisable and complete. Damage to the equipment will be invoiced to the hirer in accordance with the current price list appended to this contract.
Theft and loss of equipment are not covered.
Consequently, the equipment will be invoiced to the hirer on the basis of its value as new, less any obsolescence (1% per month after the 24th month). The deposit will be used to cover all or part of the loss.
An invoice will be provided to the hirer so that he/she can present it to his/her personal insurer.

Article 10 - Insurance and Assistance

The Hirer and any person whom he allows to use the Bicycle must be covered by civil liability insurance. The Tenant releases the Landlord from any liability arising from the use of the Bicycle, in particular in respect of accidents and damage caused to third parties as a result of the use of the Bicycle. The Bicycle remains the exclusive property of the Lessor for the entire duration of the hire.

Article 11 - Unforeseen circumstances

In the event of a change in circumstances that could not have been foreseen when the contract was entered into, in accordance with the provisions of article 1195 of the French Civil Code, the Party that did not agree to assume the risk of excessively onerous performance may ask its co-contractor to renegotiate the contract.

However, if the change in circumstances unforeseeable at the time of the conclusion of the contract is definitive or lasts for more than THIRTY (30) days, the present contract will be cancelled purely and simply in accordance with the terms defined in the article "Cancellation for unforeseeable circumstances".

Article 12 - Exception of non-performance

Pursuant to article 1219 of the French Civil Code, each Party may refuse to perform its obligation, even if it is due, if the other Party fails to perform its obligation and if this non-performance is sufficiently serious, i.e. likely to jeopardise the continuation of the contract or fundamentally upset its economic equilibrium.

The suspension of performance will take effect immediately, on receipt by the defaulting Party of the notification of default sent to it to this effect by the Party that has suffered the default, indicating the intention to apply the exception of non-performance for as long as the defaulting Party has not remedied the default observed, served by registered letter with acknowledgement of receipt or on any other durable written medium that provides proof of posting.

However, if the impediment is definitive or lasts for more than one month from the date on which the impediment is established by the notification made, the present agreement will be purely and simply terminated in accordance with the terms and conditions defined in the Resolution for failure by a party to fulfil its obligations article.

Article 13 - Force majeure

The Parties may not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, is the result of a case of force majeure, within the meaning of article 1218 of the French Civil Code. The Party observing the event must immediately inform the other Party of its inability to perform its service and justify this to the latter. The suspension of obligations shall under no circumstances be a cause of liability for non-performance of the obligation in question, nor lead to the payment of damages or late penalties.

Performance of the obligation is suspended for the duration of the force majeure if it is temporary and does not exceed TWENTY-FOUR (24) hours. Consequently, as soon as the cause of the suspension of their mutual obligations disappears, the Parties will make every effort to resume normal performance of their contractual obligations as quickly as possible. To this end, the Party prevented will notify the other of the resumption of its obligation by registered letter with acknowledgement of receipt or e-mail with acknowledgement of receipt. If the impediment is definitive or exceeds a duration of TWENTY-FOUR (24) hours, the present contract will be purely and simply terminated in accordance with the terms defined in the article "Termination for reasons of force majeure".

Article 14 - Termination of the contract

14.1 Termination for unforeseen circumstances
Termination due to the impossibility of performing an obligation that has become excessively onerous may only take place, notwithstanding the clause entitled Termination for failure by a party to fulfil its obligations set out below, FIFTEEN (15) days after formal notice has been sent declaring the intention to apply the present clause, notified by registered letter with acknowledgement of receipt or by any extrajudicial act.

14.2 Termination for force majeure
Termination by operation of law for reasons of force majeure may not, notwithstanding the clause Termination for failure by a party to fulfil its obligations set out below, take place TWENTY-FOUR (24) hours after formal notice has been sent by e-mail with acknowledgement of receipt or by any extrajudicial act.
However, this formal notice must state the intention to apply this clause.


14.3 Termination for failure by a party to fulfil its obligations
In the event of either party failing to comply with one of its obligations, and in particular failure to pay the reservation price on the due date, failure to return the Bicycle on the due date, or any other provision referred to in the articles of this contract, the contract may be terminated at the discretion of the aggrieved party.

The Party that is the victim of the default may then notify the Defaulting Party by registered letter or e-mail with acknowledgement of receipt, of the wrongful termination of the present contract, TWENTY-FOUR (24) hours after the sending of a formal notice to perform which has remained unsuccessful. The same shall apply in the event of a sufficiently serious breach by one of the parties of its obligations pursuant to the provisions of article 1224 of the French Civil Code.

14.4 Provisions common to cases of termination

It is expressly agreed between the Parties that the debtor of an obligation to pay under the terms of this agreement will be validly put in default by the mere fact that the obligation is due, in accordance with the provisions of article 1344 of the French Civil Code.

In any event, the aggrieved Party may apply to the courts for the award of damages.

As soon as the contract is terminated, the Hirer must return the Bicycle or let it be taken back without delay. The total amount of the hire shall be retained by the Landlord as initial compensation.

In the event that the Tenant refuses to return the Bicycle, all that is required to compel him to do so is an order issued by the President of the Court having territorial jurisdiction by simple petition or by summary proceedings.

In addition, all costs incurred by the Landlord as a result of the termination of the contract shall be borne exclusively by the Tenant.

If, after termination, the Tenant retains use of the Bicycle for a certain period of time, the Landlord is authorised to charge a daily immobilisation fee equal to the daily rental rate.

Article 15 - Transfer and subletting

The Tenant may not sublet, lend, make available free of charge or for consideration, give as security or assign for any reason and in any form whatsoever, all or part of the Bicycle or its rights and obligations hereunder without the prior express written consent of the Landlord.

Any breach of this clause shall result in the automatic termination of this agreement to the sole detriment of the Hirer under the conditions set out in article 18-2 hereof

Article 16 - Processing of personal data

In application of law no. 78-17 of 6 January 1978 relating to files, data processing and civil liberties, as well as the RGPD, the Tenant is hereby informed and expressly accepts that the Landlord holds a file of personal data collected when the rental contract is signed.

This data is processed to enable the Lessor to manage the rental and related operations, in particular invoicing, and to send the tenant commercial information, where applicable. This information is intended, in whole or in part, for the Lessor and its partners.

In addition, the Lessor has installed in some of its Bicycles a system enabling them to be located in real time in order to facilitate the management of theft and loss of the Bicycles. By signing the rental contract, the lessee authorises the Lessor to collect, by means of the on-board geolocation system, and to use for the purposes described above, the data enabling the geographical location of the Bicycle to be determined.

Only the Lessor's departments will have access to this data, as well as any person with a right of access under the law. This data will be kept for the duration of the contract and, where applicable, the investigation.

In accordance with the applicable regulations, the Tenant has a right of access, rectification, deletion and portability of the data concerning him or her, as well as the right to object to the processing for a legitimate reason. These rights may be exercised by contacting the data controller at the Landlord's postal address, avenue du Val d'Ardèche - 07330 THUEYTS, enclosing proof of identity with the request

In the event of a complaint, the Tenant may submit a complaint to the Commission Nationale de l'Informatique et des Libertés.

Article 17 - Applicable law - Language of the contract

These General Terms and Conditions of Sale and the transactions arising from them are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.

APPENDICES :
Nomenclature of damaged parts in € incl. VAT

Repair and exchange of parts :
Labour cost 65 € (i.e. 1 hour) for technical work on complex products
Labour cost €35 (i.e. 1/2 hour) for technical work on non-complex products
Washing: €5
Battery: €800
Fork: €200
Crankset: €100
Front wheel: €180
Rear wheel: €220
Shifter / Speed: €60
Handlebars: €45
Derailleur: €100
Electrical wiring: €70
front/rear hydraulic brake: €200
Tyres: €65
Brake disc: €55
Saddle: €30
Chain: €45
Handlebar grip: €20
Brake lever: €75
Mudguard: €30
Chain guard: €18
Front lights: €65
Rear lights: €65
Pedal: €55
Kickstand: €35
Bosch display: Purion €100 / Intuvia €160

Accessories to be replaced if damaged:
Child seat: €90
Bosch display: 160
Yamaha display: €150
Basket: €38
Lock: €20
anti-theft lock: €25
Doorbell: €5
Helmet: €50
Yellow waistcoat: €12
Puncture-proof spray: €7
GPS: €150
Frame lock: €49.90
Manufacture of a bike key in the event of loss: €50

III / OKO PLANET VIA FERRATA EQUIPMENT HIRE CONTRACT

General conditions for the hire of via ferrata equipment


GENERAL CONDITIONS FOR THE HIRE OF VIA FERRATA EQUIPMENT

CONDITIONS OF PARTICIPATION :
- Our activities are open to everyone, but depending on the activity and route, certain conditions must be taken into account: age limit, technical or physical level. - - You must not have any medical contraindications to the chosen activity.
- Please note If you do not have any medical contraindications, but you are dependent on special medical care or treatment, or your state of health requires special attention, you must inform the hire company before the start of the activity.

ARTICLE 1 - PURPOSE OF THE CONTRACT
The hire of via-ferrata equipment, with basic equipment supplied by the Thueyts town council, hired by oko planet, referred to as "the lessor", its accessories and its basic equipment hired under the terms hereof, taken alone or collectively, are referred to as "the hired goods".

ARTICLE 2 - BASIC EQUIPMENT OF THE VIA FERRATA EQUIPMENT
Each item of equipment hired is equipped with : 1 helmet, 1 harness, 2 lanyards with shock absorbers and 1 pulley.

ARTICLE 3 - HIRER'S OBLIGATIONS
The rental contract is concluded with the hirer in person. It is therefore neither transferable nor assignable. The client, referred to as the "hirer", must be a natural person over the age of 18 who acknowledges that he/she is fit for climbing (via ferrata) and has no medical contraindications. Users must be at least 1.40m tall and weigh at least 40kg. All minors must be accompanied by a responsible adult. In the case of minors, the legal guardian undertakes under the terms of these conditions to accept responsibility for any damage caused directly or indirectly by the minor as a result of the hire. As the via ferrata equipment is the responsibility of the hirer, it is recommended that, prior to the actual use of the via ferrata equipment, the hirer carry out a basic check of its main visible functional elements. The hirer acknowledges that the equipment hired is in perfect condition and undertakes to use it with care. In the event of technical failure during the hire period, the hirer may not claim any damages from the hire company. If repairs are required, the hirer must report to the hire point. The via ferrata equipment will be exchanged. The hire company reserves the right either to deduct the sums due from the security deposit, or to invoice the customer at the rate displayed at the hire point in the event of deliberate damage to the equipment.

ARTICLE 4 - CONDITIONS OF USE
The hirer undertakes to use the rented equipment himself/herself. It is strictly forbidden to lend or sublet the rented equipment. The hirer shall be held personally liable for any offence as well as for any personal injury or damage to property caused by the use of the rented equipment in his/her care. - The hirer must wear a helmet. - The hirer undertakes not to use the via ferrata equipment beyond its capacity. On departure, the hirer will be informed of the use of the equipment and the safety rules for climbing. The hire company is not responsible for any failure to comply with the safety rules. For any other reason, the hirer must contact the hire company immediately.

ARTICLE 5 - OWNERSHIP
The rented goods remain the exclusive property of oko planet for the duration of the rental. The hire transfers legal custody of the equipment and engages the hirer's "civil liability" insurance in the event of theft and for all damage that he/she may cause during the use and possession of the equipment, until the equipment is returned to the hire point.

ARTICLE 6 - COMMENCEMENT, AVAILABILITY AND RETURN
The rental takes effect at the time when the hirer takes possession of the rented goods delivered to him. This contract is only valid for the duration of the hire period. If the hirer keeps the via ferrata equipment beyond this period without having regularised his situation, he loses the benefit of the guarantees provided for in the contract. The hirer acknowledges having received the rented equipment in good working order with the basic equipment. He/she declares that he/she has personally had every opportunity to check the condition of the rented goods. He undertakes to return them in the condition in which he hired them, without taking normal wear and tear into account.

ARTICLE 7 - LIABILITY
The lessee releases oko planet from any liability arising from the use of the rented goods, particularly with regard to the physical, material and immaterial consequences of accidents of any kind. The hirer declares that he/she is the holder of personal civil liability insurance that guarantees the liability incurred during the use of the rented property both by himself/herself and the persons in his/her care. The hirer is personally liable for any damage, breakage or theft to the rented property. Damage to the rented property, theft or loss will be invoiced to the hirer in accordance with the attached price list.

ARTICLE 8 - SECURITY DEPOSIT
When the rented goods are made available, the hirer will pay a deposit (bank card without immediate debit or cash) of 400€ on the via ferrata equipment rented. When the hirer returns the hired equipment, the said deposit will be returned or cancelled. The hirer authorises the hire company to deduct from the deposit the sums due to repair damage and theft, the costs of which are set out below. It is agreed that the amount of the security deposit shall under no circumstances constitute a guarantee limit, with the lessor retaining the right, where applicable, to take legal action against the lessee to obtain full compensation for any loss suffered.

ARTICLE 9 - ASSISTANCE
The hirer hires the via ferrata equipment in perfect working order. The hirer must ensure that the equipment is returned or repatriated to the rental point.

ARTICLE 10 - THE RESERVATION
Once the reservation has been made, oko planet undertakes to hire the equipment reserved to the Client in accordance with the terms and conditions set out in the reservation and these GTC and GGL, whilst the Client undertakes to collect the equipment reserved in accordance with the same terms and conditions. If the Customer wishes to reserve an additional item, they must make another reservation on the website for the additional item they wish to reserve. The Customer has a statutory right of withdrawal of 2 days from receipt by the Customer of the e-mail confirming that the Reservation has been taken into account. However, this right of withdrawal may no longer be exercised if the Client has collected the equipment reserved before the expiry of the period of seven clear days. The Customer will contact oko planet directly, who will process the Customer's cancellation request. The deposit will then be reimbursed within 30 days. It is understood that the reimbursement of the deposit is only possible if the cancellation is made at least 2 days before the first scheduled rental day. For any cancellation request made before the reserved equipment has been collected and outside the legal withdrawal period, the full amount of the deposit will be retained by oko planet for the rental. The deposit will nevertheless be reimbursed if the cancellation is due to force majeure, which the Customer must justify. In such a case, the deposit will be reimbursed within 30 days.

ARTICLE 11 - REFUND AND CANCELLATION
Oko planet reserves the right to cancel and undertakes to refund the hire if the via-ferrata is not possible for reasons of site maintenance or problems on the route.