Privacy Policy
(compliant with the GDPR – General Data Protection Regulation)

The purpose of this privacy policy is to inform all users of the location.bike website (including any subdomains) about the data collected during their browsing and use of the site, and about the obligations of the site publisher ("the Service Provider") in this regard.
This privacy policy is deemed to be up to date, to be the only enforceable policy concerning the use of the aforementioned website, and to be applicable to all categories of users. It is accessible on the Website at any time, and the Service Provider strongly recommends that you read it carefully.
The Service Provider certifies that it will take all necessary measures in good faith to respect your privacy and act in accordance with applicable regulations.
Article 1. Definitions
It is agreed that the terms used in this Privacy Policy shall be understood in accordance with the definitions specified in Article 1 of the Service Provider's Terms and Conditions of Use.
Article 2. Declaration certificate
The collection and processing of personal data carried out in connection with the use of the Website is carried out in accordance with the rules in force in the European Economic Community, under the responsibility of location-ebike, as designated in the Legal Notice.
Article 3. Purpose and objectives of data collection
. The collection and processing of data via the Website is carried out in order to optimise the management of relations between the Service Provider and Users/Customers; this purpose is broken down as follows:
– measuring the Site's audience;
– optimising the technical efficiency of the use of the Website, which may include consultation, registration, subscription, written exchanges, the publication of opinions and comments, purchases and orders, making contact, establishing connections, downloading and archiving specific content, managing personal accounts and Content, notifications, invitations, solicitations and various communications from the Service Provider when using the Website.
– to enable the Service Provider to send Users and Customers newsletters by email (aimed in particular at informing them about the use and development of the Website, upcoming Product releases, useful advice from the Service Provider, etc.);
– enable the Service Provider to send commercial solicitations by email to Users and Customers for offers similar to those offered on the Website.
Article 4. User consent
. Under no circumstances will personal data be collected via the Website without the persons concerned having been clearly provided with the necessary information and having had the opportunity to give their consent prior to such collection.
Article 4.1. Information banner
. An information banner appearing when entering the Website reminds users that their consent to the use of cookies and the collection of certain resulting information, as well as to this privacy policy, is deemed to have been given by their continued use of the Website, whether:
– by scrolling down the page in question;
– by clicking on any link on the Website;
– by clicking on the "I accept" button (or equivalent) located on this information banner.
A final button ("Learn more") on this information banner also allows you to view this Privacy Policy as soon as you enter the Website, in order to familiarise yourself with all the conditions of collection.
Article 4.2. Explicit consent (opt-in)
. Users' consent is systematically and explicitly obtained by means of a physical or digital signature, and/or by ticking a box and/or any other means of obtaining consent in a clear and unambiguous manner (opt-in), particularly in the following cases: contacting the Service Provider using one or more online contact forms to subscribe to Services, purchase Products, or use features that by their nature require the use of data provided and/or collected.
In all cases, the Service Provider gives users the effective and clear option to withdraw their consent to current and/or future processing by any means, such as opting out and unsubscribing from emails, etc.
All the conditions for exercising Users' rights regarding their personal data are defined in Article 11 of this Privacy Policy.
Article 5. Content of the collection
Article 5.1. Data collected when consulting the Website
When information pages are viewed, the Service Provider collects by default only the data strictly necessary for viewing and data enabling the analysis and measurement of the Website's audience: data relating to the IP address (identification of the internet connection and terminal), the pages viewed, as well as all types of data accessible via basic Google Analytics, concerning possible interactions between Users and the Website:
– number of pages viewed;
– traffic sources;
– dates and times;
– locations of visits (approximate geolocation).
Article 5.2. Data collected when using the Site's features
. The content of the data processing carried out on the Website varies according to the use of the Website and may include the following information:
– Valid email address, first and last name, telephone number;
– Billing address, bank details, company name (if applicable);
– Message subject and a free text field when using the form and/or messaging system on the Website.
– When using technical support, the User may also be required to provide specific information such as the order number concerned, the URL of the page on which the Product that is the subject of the technical support request is installed, and any attachments to be downloaded.
The mandatory or optional nature of providing information varies depending on the use of the Website and is indicated directly online where applicable.
Users undertake to provide only complete, accurate and valid information, and agree to hold the Service Provider harmless in the event of any damage resulting from their own failure to do so.
. Similarly, Users acknowledge that their failure to fill in mandatory information validly entitles the Service Provider to refuse, suspend or terminate any Service and/or Product order that may be provided to the latter on the basis of said information.
By virtue of its power of moderation and control over all activities on the Site, the Service Provider reserves the right to carry out any necessary checks on the data provided by Users, including requesting additional supporting documents.
Article 6. Use of cookies
. Operational use of the Website may require the use of cookies, which are "tracking" files placed on users' devices, giving the Service Provider access to standard connection information (IP address, browsing time, approximate location, etc.).
The information collected will only be used to track usage patterns, volume, type and configuration of traffic passing through the Website, to develop its design and layout and, more generally, to improve navigation and use of the Website.
Cookies do not collect any personal data that could identify you, either on your hard drive or online, and the information collected is anonymous or anonymised.
Users acknowledge that they must consult and check the privacy settings of their own internet browser (which stores and manages them) if they refuse to use these cookies.
The Service Provider recommends that users who accept these cookies configure their settings to facilitate consultation and use of the Website.
Users are therefore free to choose in their browser settings whether or not to accept cookies; if they do not accept them, they acknowledge that they cannot hold the Service Provider liable for their own browsing difficulties, which may make it difficult or even impossible to use the Website as a whole.
Article 7. Interactivity with third-party websites and third-party applications
Users may interact with the Website by clicking on buttons representing third-party websites and applications (in particular via social media buttons, websites belonging to the Service Provider, any third-party service providers and/or partners and/or subcontractors of the Service Provider).
Users acknowledge that the use of these buttons has the effect of transferring information to the Service Provider, as well as to the third-party sites concerned, and that they remain fully responsible for their contractual relationships with the aforementioned sites and networks, which publish their own privacy and personal data protection policies concerning the data transferred, collected and processed on this occasion (profile, settings, etc.).
Under no circumstances shall the Service Provider be liable for any damage resulting from the use of this process with regard to users or said third parties, and shall be solely responsible for the processing of data for which it is responsible.
Article 8. Security of processing
The Service Provider undertakes to take all necessary and/or useful precautions to preserve the security of the processing and the data collected, in accordance with physical and logical security standards (protection of premises, protection of servers, etc.) that fall within its remit, concerning navigation, registration, subscription and use of the Website in general, and excluding any obligation to back up and/or secure data that is the responsibility of the service provider in charge of hosting the Website (see Legal Notice).
Backups are performed regularly by the Site host, as well as by the service provider responsible for its creation and maintenance, in order to ensure that the Site can be restored in the event of a problem affecting its security, integrity or existence.
In particular, as the website publisher and the party responsible for the security of browsing and using the Website itself, the Service Provider implements measures to prevent the data processed from being distorted, damaged or accessed by unauthorised third parties, in particular by controlling access to the processing and securing any data communications (website security, Https protocol, encryption, etc.).
Any information accessible on the Internet via a link from the Website is not under the control of the Service Provider, which declines all responsibility for its content and any IT security breaches, as well as the consequences that may result from them.
Article 9. Confidentiality of processing
It is accepted that the data provided by Users, when intended for publication on the Site, is not, by nature, confidential, and that Users release the Service Provider from any liability for its public dissemination on the Site, where applicable. Users may request its removal by emailing info@location-ebike.com
. The Service Provider shall not disclose the confidential personal data collected during the use of the Website to any third party whatsoever and in any form whatsoever, with the exception of the persons mentioned below, on a strictly confidential basis:
– Any employees of the Service Provider (including interns);
– The technical service provider(s) responsible for creating and maintaining the Website on the one hand, and for hosting the data on the other;
– Any person(s) responsible for the Service Provider's accounting, including any external service providers;
– Any partner(s) of the Service Provider (see following article);
– Third parties authorised by law (in particular at the express and reasoned request of the judicial or accounting authorities, etc.).
It is also accepted without reservation that the use of the Website as a whole may result in the automatic transfer, without the Service Provider's intervention, of certain connection data (pages visited, operating systems, languages, countries, etc.) to the third-party service provider(s) responsible for the services enabling the Service Provider to collect and process its own data (in particular Google Analytics).
Article 10. Data retention and time limits
Article 10.1. Renewal of Users' consent
. The data collected is validly retained for the entire duration of the commercial relationship between the Parties, and as long as it serves the purpose for which it was legitimately collected initially and for which it continues to be processed, and as long as this purpose remains legitimate, proportionate, and consented to by the user concerned.
. The retention periods indicated therefore start from the end of the commercial relationship.
The retention periods for the data collected vary according to the type of data, which is subject to different legal and regulatory requirements (allowing for longer retention or, conversely, requiring its deletion).
. In any event, the periods correspond to the need for the Parties to fulfil their contractual obligations and are set at:
– fourteen (14) months for connection data and potential audience measurement data (in particular, cookies, which are programmed to be automatically deleted after this period);
– fifteen (15) months for bank details (when collected and stored);
– a maximum of three (3) years for other types of data.
Data is stored for the purposes of improving the use of the Website, optimising commercial relations, but also to guarantee the security of browsing, and finally as proof of the Service Provider's commercial activities.
At the end of this period, the Service Provider undertakes to renew Users' consent to continue using their data (Opt-in) and, in the absence of explicit consent, to cease sending any newsletters and commercial solicitations (Opt-out).
Article 10.2. Data archiving
. After the periods specified in Article 10.1, data that has been collected and has not been validly deleted may be archived on a computer medium for evidence purposes and with strictly limited access.
The retention periods for this data for legal archiving purposes are defined by the following applicable reference framework, depending on the type of data concerned (https://www.cnil.fr/sites/default/files/typo/document/20120719-REF-DUREE_CONSERVATION-VD.pdf).
Article 11. Rights of individuals regarding their collected data
Users have the right to access, rectify, oppose and/or delete data concerning them, which they may exercise at any time by emailing info@location-ebike.com or by post (see Legal Notice).
The Service Provider undertakes to comply with any justified request for such data, responding to such requests within thirty (30) calendar days of receipt of the request. These requests are formalised by an email notifying the receipt and execution of the request, where applicable, or the reason for refusal.
For security reasons and to prevent fraudulent requests, the Service Provider may validly require that this request be accompanied by proof of identity, which it will delete or destroy after processing the request, subject to the application of a legal provision requiring its archiving, and under the conditions of Article 10.2 of this Privacy Policy.
Users unreservedly accept that, in the event of a reasoned request for the deletion of their personal data, such data may be purged without the possibility of recovery and that such deletion may prevent the continuation of their contractual relations and the enjoyment of the Services, due to the necessity of such data for creating and maintaining a personal space on the Website and using the Website as a whole.
. In any event, the deletion cannot concern content owned by the Service Provider, and cannot prevent the latter from using the data and content whose use has been validly consented to by users under the GTCU.
Article 12. Complaints, disagreements and disputes
By express agreement between the Parties, this Privacy Policy is governed exclusively by French law and must be interpreted in accordance with French law.
In the absence of an amicable resolution of any disputes, and by express agreement between the Parties, disputes that cannot be settled amicably relating to the collection and processing of Users' and Customers' personal data, and to this Privacy Policy, concerning its validity, interpretation, execution, consequences and repercussions, shall be submitted to the French courts:
– where no specific mandatory provision is applicable, to the jurisdiction of the courts of the place where the Service Provider has its registered office.
– in all other cases, the jurisdiction of the court shall be determined by the applicable mandatory provisions and according to the specific case (place of residence of the claimant, place of receipt of the goods, etc.).