Privacy policy
(RGPD compliant - General Data Protection Regulation)

The purpose of this privacy policy is to inform all users of the location.bike website (including any subdomains) about the data collected during their browsing and use, and about the obligations of the website publisher in this regard ("the Provider").
The present privacy policy is deemed to be up-to-date, to be the only enforceable policy concerning the use of the aforementioned site, and to be applicable to all categories of users. It is accessible on the Site at all times, and the Service Provider strongly recommends that you read it carefully.
The Service Provider certifies that it has taken all necessary steps in good faith to respect your privacy and to comply with all applicable regulations.
Article 1. Definitions
. It is understood that the terms used in this Privacy Policy are to be understood in accordance with the definitions set forth in Article 1 of the Service Provider's GCUV.
Article 2. Declaration certificate
. The collection and processing of personal data carried out within the framework of the use of the Site is carried out in accordance with the rules in force in the European Economic Community, under the responsibility of location-ebike, designated in the Legal Notice.
Article 3. Purpose of data collection
. The collection and processing of data via the Site is carried out to optimize the management of relations between the Service Provider and Users/Customers; this purpose is broken down as follows:
- to measure the Site's audience ;
- to optimize the technical efficiency of use of the Site, which may in particular include consultation, registration, subscription, written exchanges, publication of opinions and comments, purchases and orders, making contacts, setting up relationships, downloading and archiving specific content, management of personal accounts and Content, notifications, invitations, solicitations and various communications from the Service Provider when using the Site.
- allow the Service Provider to send newsletters by e-mail to Users and Customers (in particular to inform them about the use and evolution of the Site, upcoming Product releases, good advice from the Service Provider, etc.);
- allow the Service Provider to send commercial solicitations by e-mail to Users and Customers, for offers similar to those proposed on the Site.
Article 4. User consent
. Under no circumstances will personal data be collected via the Site unless the persons concerned have been clearly provided with the necessary information and the opportunity to express their consent prior to such collection.
Article 4.1. Information banner
. An information banner appearing when entering the Site reminds users that their consent to the deposit of cookies and to the collection of certain information resulting therefrom, as well as to the present privacy policy, is deemed to have been given by their continued use of the Site, whether by :
- by scrolling down the page in question ;
- clicking on any link on the Site;
- by clicking on the "I accept" button (or equivalent) located on this informative banner.
. A final button ("Learn more") located on this information banner also allows you to consult the present Privacy Policy as soon as you enter the Site, in order to be aware of all the conditions of collection.
Article 4.2. Express consent (optin)
. Users' consent is systematically and explicitly collected by means of a physical or digital signature, and/or the filling in of a checkbox and/or any other means of collecting consent in a clear and unambiguous manner (optin), notably in the following cases: contacting the Service Provider using one or more online contact form(s), to subscribe to Services, purchase Products, or use functionalities which by their nature require the use of data provided and/or collected.
. In all cases, the Service Provider gives users the effective and clear possibility of withdrawing their consent to current and/or future processing, by any means, such as "optout" and unsubscription in e-mails, etc.
. All the conditions for exercising Users' rights concerning their personal data are defined in Article 11 of this Privacy Policy.
Article 5. Content of data collection
Article 5.1. Data collected when consulting the Site
. When consulting the information pages, the Service Provider collects by default only the data strictly necessary for consultation and those enabling analysis and measurement of the Site's audience: data relating to the IP address (identification of the Internet connection and terminal), to the pages consulted, as well as all types of data accessible via a basic Google Analytics, concerning possible interactions between Users and the Site:
- number of pages viewed ;
- origins of traffic ;
- dates and times ;
- places visited (approximate geolocation).
Article 5.2. Data collected when using the Site's functionalities
. The content of the data processing carried out on the Site varies according to its use, and may include the following information:
- Valid e-mail address, first and last name, telephone number;
- Billing address, bank details, company name if applicable;
- The subject of the message and a free text field when using the Site's form and/or messaging system.
- When using technical support, the User may also be asked to enter specific information, such as the number of the order concerned, the URL of the page on which the Product that is the subject of the technical support request is installed, and any attachments that may be downloaded.
. The compulsory or optional nature of information varies according to the use of the Site, and is indicated directly on line where appropriate.
. Users undertake to provide only complete, accurate and valid information, and agree to hold the Service Provider harmless in the event of damage resulting from their own failure to do so.
. Likewise, Users acknowledge that their failure to fill in mandatory information entitles the Service Provider to refuse, suspend or cease any Service and/or Product order that may be supplied to the Service Provider on the basis of said information.
. By virtue of its power of moderation and control over all of the Site's activities, the Service Provider reserves the right to carry out any useful checks concerning the data provided by Users, including requesting additional supporting documents.
Article 6. Use of cookies
. Operational use of the Site may require the use of cookies, which are "tracker" files implanted on the User's terminal, giving the Service Provider access to standard connection information (IP address, time of browsing, approximate location, etc.).
. The information collected will only be used to monitor usage patterns, volume, type and configuration of traffic passing through the Site, to develop its design and layout and more generally to improve navigation and use of the Site.
. Cookies do not collect any personal data enabling you to be identified, either on hard disk or online, and the information collected is anonymous or anonymized.
. Users acknowledge that they must consult and check the privacy settings of their own Internet browser (which stores and manages cookies), if they refuse the use of cookies.
. The Service Provider recommends that users configure their browsers to accept cookies, thus facilitating consultation and use of the Site.
. Users are therefore free to choose in their browser settings whether or not they wish to accept cookies; if they do not accept them, they acknowledge that they cannot hold the Service Provider liable for their own browsing difficulties, which may make it difficult or even impossible to use the Site as a whole.
Article 7. Interactivity with third-party sites and applications
. Users may interact with the Site by clicking on buttons representing third-party sites and applications (in particular via social networking buttons, sites belonging to the Service Provider, and any third-party service providers and/or partners and/or subcontractors of the Service Provider).
. Users acknowledge that the use of these buttons has the effect of transferring information to the Service Provider, as well as to the third-party sites concerned, and that they remain fully responsible for their contractual relations with the aforementioned sites and networks, which publish their own privacy and personal data protection policies concerning the data transferred, collected and processed on this occasion (profile, parameters, etc.).
. Under no circumstances shall the Service Provider be held liable for any damage whatsoever resulting from the use of this procedure with regard to users and third parties, and shall be solely responsible for the data processing for which it is responsible.
Article 8. Security of processing
. The Service Provider undertakes to take all necessary and/or useful precautions to preserve the security of the processing and of the data collected, by complying with the physical and logical security standards (protection of premises, protection of servers, etc.) which are its responsibility, concerning browsing, registration, subscription and use of the Site in general, and to the exclusion of any obligation of back-up and/or security which are placed under the responsibility of the service provider in charge of hosting the Site (see Legal Notice).
. Backups are regularly carried out by the Site's host, as well as by the service provider responsible for its creation and maintenance, in order to be able to restore the Site in the event of a problem affecting its security, integrity or existence.
. In particular, the Service Provider, as website publisher and responsible for the security of browsing and use of the Site itself, implements measures to prevent the data processed from being distorted, damaged or accessed by unauthorized third parties, in particular by controlling access to processing and by securing any data communications (site security, Https protocol, encryption, etc.).
. Any information accessible on the Internet via a link from the Site is not under the control of the Service Provider, who declines all responsibility for its content and any possible computer security breaches, as well as any consequences that may result.
Article 9. Confidentiality of processing
. It is acknowledged that the data entered by Users, when they are intended to be published on the Site, are not, by nature, confidential, and that Users release the Service Provider from any liability for their public publication on the Site. Users may request the removal of any such information by sending an e-mail to info@location-ebike.com
. The Service Provider does not communicate confidential personal data collected during use of the Site to any third party whatsoever and in any form whatsoever, with the legitimate exception, and on a strictly confidential basis, of the persons mentioned below:
- Any employees of the Service Provider (including trainees);
- The technical service provider(s) responsible for creating and maintaining the Site on the one hand, and for hosting the data on the other;
- The person(s) in charge of the Service Provider's accounts, including any external service providers;
- Any partner(s) of the Service Provider (see following article);
- Third parties authorized by law (notably at the express and justified request of legal or accounting authorities, etc.).
. It is also unreservedly acknowledged that use of the Site as a whole may result in the automatic transfer, without any possible intervention by the Service Provider, of certain connection data (pages visited, operating systems, languages, countries, etc.) to the third-party service provider(s) responsible for services enabling the Service Provider to collect and process its own data (in particular Google Analytics).
Article 10. Data retention and time limits
Article 10.1. Renewal of User consent
. The data collected is validly retained for the entire duration of the commercial relationship between the Parties, and for as long as it serves the purpose for which it was legitimately collected initially and for which it continues to be processed, and for as long as this purpose continues to be legitimate, proportionate and consented to by the User concerned.
. The retention periods indicated therefore start from the end of the commercial relationship.
. Retention periods vary according to the type of data collected, which is subject to different legal and regulatory requirements (authorizing longer retention or, on the contrary, requiring deletion).
. In any event, the periods correspond to the Parties' need to fulfill their contractual obligations, and are set at :
- fourteen (14) months for connection data and potential audience measurement data (in particular, cookies, which are programmed to be automatically deleted after this period) ;
- fifteen (15) months for bank details (when collected and stored);
- a maximum of three (3) years for other types of data.
. Data is kept for the purposes of improving the use of the Site, optimizing the commercial relationship, guaranteeing the security of browsing, and as proof of the Service Provider's commercial activities.
. At the end of this period, the Service Provider undertakes to renew the Users' consent to continue to use the data concerning it (Optin), and in the absence of explicit consent to cease sending any newsletters and any commercial solicitations (Optout).
Article 10.2. Data archive
. After the deadlines specified in article 10.1, any data collected which has not been validly deleted may be archived on a computer medium for purposes of proof, with strictly limited access.
. The time limits for storing such data for legal archiving purposes are defined by the following standard, depending on the type of data concerned (https://www.cnil.fr/sites/default/files/typo/document/20120719-REF-DUREE_CONSERVATION-VD.pdf).
Article 11. Individuals' rights to their collected data
. Users have the right to access, rectify, object to and/or delete data concerning them, which they may exercise at any time by e-mail to: info@location-ebike.com or by post (see Legal Notice).
. The Service Provider undertakes to give effect to any reasoned request for such data, by replying to such requests within thirty (30) calendar days of receipt of the request. Such requests shall be formalized by an e-mail notifying receipt and execution of the request, where applicable, or the reason for refusal.
. For security reasons and to avoid any fraudulent request, the Service Provider may validly require that this request be accompanied by proof of identity, which it will delete or destroy after processing the request, subject to the application of a legal provision requiring its archiving, and under the conditions of article 10.2 of the present Privacy Policy.
. Users unreservedly acknowledge that, in the event of a request for deletion of their personal data for good reason, such data may be purged without possibility of recovery, and that such deletion may prevent the continuation of their contractual relationship and the use of the Services, given the need for such data to create and maintain a personal space on the Site, and to use the Site as a whole.
. In any event, deletion may not concern content whose ownership has been acquired by the Service Provider, and may not prevent the latter from using data and content whose use has been validly consented to by users under the terms of the CGUV.
Article 12. Complaints, disagreements and disputes
. By express agreement between the Parties, the present Privacy Policy is governed exclusively by French law, and must be interpreted in accordance with French law.
. In the absence of amicable resolution of any disputes, and by express agreement between the Parties, any disputes that cannot be settled amicably, relating to the collection and processing of personal data of Users and Customers, and to the present Privacy Policy, concerning its validity, interpretation, execution, consequences and consequences, shall be submitted to the French courts:
- where no specific mandatory provision is applicable, the courts of the location of the Service Provider's registered office.
- in all other cases, the jurisdiction of the court is determined by the applicable mandatory provisions and according to the specific case (place of domicile of the claimant, place of receipt of the goods, etc.).